GUIDELINES
- Please notify us if there is any discrepancy or issue with your order and delivery within 24 hours.
- Please do take pictures of the products to facilitate process. We will get in touch with you as soon as possible.
Refunds and/or redeliveries will be arranged under the following conditions:
- If the product has been delivered in a damaged condition.
- If incorrect products have been delivered.
- If there are missing items in the delivery.
- If the product is out of stock and you choose to have a refund instead of having the item replaced.
For enquiries about delivery and refund, please contact us via orders@soulmade.sg.