DELIVERY SCHEDULE
- We work with a team of dedicated delivery personnel to deliver your orders.
- Delivery slots are available Monday to Saturday, 1pm to 7pm.
- Please specify your preferred date in the "Special Instructions" box during checkout.
- Please allow 1 full working day for your order to be processed.
- Standard delivery charges are $15 per location.
- Please contact us for multiple deliveries within a single order.
- As we are delivering fresh and perishable products, please ensure someone is around to receive the package.
- We are unable to provide refund for failed delivery attempts.
- Surcharges will apply for public holidays and special requests.
- If any product is out of stock prior to delivery, we will notify you with a replacement suggestion.
SELF COLLECTION
- Self collection is available at Ristorante Pietrasanta from the next working day, depending on stock availability.
- We will contact you via Whatsapp to confirm your order and collection details.
- Self collection is available Monday to Sunday, except during Christmas and Chinese New Year.
- Collection time slots are: 10am, 11am, 3pm, 4pm, and 5pm. Please collect within 15 minutes of your selected time slot.
For further assistance , please contact us at orders@soulmade.sg.